Crikeya's Commitment

Responsible Play — Crikeya Safe Gaming Guide

Crikeya believes gaming should be an enjoyable part of entertainment — not a source of stress or problems. We are committed to the wellbeing and safety of every player.

For Adults 18+ Only
Set Your Own Limits
Take a break whenever you need
24/7 Support Available

What Does Responsible Gaming Mean?

Responsible gaming means keeping gaming a healthy, controlled part of your entertainment. At Crikeya, we want you to have fun — but never at the cost of your wellbeing, relationships, or finances.

Many people in Bangladesh enjoy online gaming as a form of entertainment. However, for some it can develop into an addiction. Crikeya is aware of this and has proactive prevention measures in place.

The essence of responsible gaming is this — you control the game, the game doesn't control you. Crikeya stands by this principle and supports every player with the tools and information they need.

Please Remember: Gaming is entertainment, not a guaranteed way to earn money. Never play with borrowed funds or money set aside for essential expenses.

Signs of Problem Gaming

People often don't realize when their gaming habits have crossed into problematic territory. Watch out for these warning signs:

  • Chasing losses by placing more bets to recover money already lost
  • Gaming is cutting into family time or work
  • Feeling angry or uncomfortable when told to stop gaming
  • You regularly spend more than your planned budget
  • You're hiding your gaming or lying to family about it
  • Gaming is causing financial difficulties
  • Your sleep, eating, or daily routine is being disrupted
  • You feel irritable or restless when you're not playing

If two or more of the above signs apply to you, please contact our support team immediately. We're here to help, no questions asked.

Crikeya's Responsible Gaming Tools

Crikeya provides several free protection tools on every account. You can set them up yourself and update them at any time.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Bet Limit

Set a limit on how much you can wager in a single bet. This helps prevent impulsive high-stakes betting.

Session Time Limit

Set a time limit for how long you play in a single session. Once the time is up, you will receive an automatic alert.

Loss Limit

Your session will automatically stop once you've reached a set loss amount.

Cool-Down Break

Take a temporary break ranging from 24 hours to 6 weeks. During this period, you will not be able to log in to your account.

Permanent Closure (Self-Exclusion)

You can permanently or long-term close your account. This decision is not easy to reverse.

How to Set Your Limits

Using responsible gaming tools on Crikeya is simple. Just follow the steps below:

1
Log In to Your Account

Log in to your Crikeya account and go to the Profile menu.

2
Open the "Responsible Gaming" Section

From the Settings menu, select the "Responsible Gaming" option.

3
Choose Your Limits

Set a deposit, bet, time, or loss limit — whichever you need.

4
Set Amount & Duration

Choose a daily, weekly, or monthly timeframe and enter the amount that works for you.

5
Confirm

Once saved, your limit will take effect immediately and you'll receive a confirmation by email.

Minor Protection

Crikeya strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity document verification as part of the KYC process is mandatory to confirm age.

If you have children or teenagers at home, take the following steps:

  • Never share your Crikeya account password with anyone.
  • Always log out after each session.
  • Use parental control software on your mobile device or computer.
  • If you have any concerns, contact support@crikeya.biz right away.

If we suspect that a minor has accessed our platform, the account will be suspended immediately and appropriate action will be taken.

Self-Assessment

Answer the following questions honestly. If most of your answers are "yes", consider seeking support.

1
Do I regularly spend more than my set budget?
2
After a loss, do I chase it by placing bigger bets?
3
Is gaming taking time away from my family or work?
4
Do I hide my gaming from family?
5
Do I feel restless or irritable when I'm not gaming?
6
Have I ever used money meant for essential expenses to gamble?
7
Is gaming affecting my sleep or health?

If more than 3 of these questions apply to you, please reach out to our support team or a professional helpline.

Frequently Asked Questions

Yes, you can request a temporary or permanent account closure at any time. You can do it yourself in Settings, or email support@crikeya.biz and we'll take care of it promptly.

Reducing your limit takes effect immediately. However, if you wish to increase it, a 24-hour cooling-off period applies. This helps prevent impulsive changes of mind.

No. While self-exclusion is active, Crikeya will not send you any promotional emails, SMS messages, or notifications. Keeping your break completely peaceful is our responsibility.

Contact us directly at support@crikeya.biz and describe your situation. We can place restrictions on the relevant account. We also strongly recommend reaching out to a professional counselling service.

Never. Age verification is mandatory when registering on Crikeya. The KYC process requires a government-issued ID to confirm you are 18 or older. Any account suspected of belonging to a minor is suspended immediately.
99%
User Plays Responsibly
24/7
Support Team Active
6+
Protection Tools — Free of Charge
18+
Age Verification Is Mandatory

Safe Gaming Tips

  • Set a budget in advance and stick to it
  • Don't play under the influence of alcohol or when under stress
  • Don't treat gaming as a source of income
  • Take regular breaks — at least 10 minutes every hour
  • Spend time with family and friends
  • Accept losses and don't chase them
  • Use Safe Gaming Tools Regularly

Need Help?

You're not alone. Our Responsible Gaming team is here for you 24/7.

support@crikeya.biz
Live Chat — always available on site

Helpful Pages

Why Crikeya Believes in Responsible Gaming

Our core commitments — applied to every player

Player Wellbeing First

At Crikeya, a player's mental and financial wellbeing matters more than profit. We actively identify problematic gaming patterns and provide support.

Full Control in Your Hands

From deposits to session time — you're in full control. Use our tools to keep your gaming habits healthy.

Confidential, Non-Judgmental Support

Admitting you have a problem takes courage. Crikeya's support team will help you in complete confidence and without judgment.

Early Warning System

Our system automatically detects unusual gaming patterns and sends timely alerts — before addiction has a chance to take hold.

Strict Age Verification

To protect those under 18, Crikeya follows a three-layer age verification process. This is our zero-compromise policy.

Following International Standards

Crikeya complies with international responsible gaming standards and is regularly audited by independent third parties.

Play Safe, Play Happy

Join Crikeya and enjoy the benefits of responsible gaming. Use our tools to keep your gaming habits healthy and in check.

18+ | Secure & Encrypted | Responsible Gaming Guaranteed

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