Last Updated: January 2026

Terms & Conditions — Crikeya Gaming Platform

Please read these Terms & Conditions carefully before creating an account on Crikeya. They clearly outline your rights, responsibilities, and the policies governing use of the platform.

By registering on Crikeya or using any of our services, you are considered to have agreed to these Terms & Conditions.

1 General Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between the Crikeya online gaming platform and all its users. By accessing our services through the Crikeya website, mobile app, or any other digital channel, you are deemed to have accepted and agreed to these terms.

Crikeya is committed to providing a safe and trusted gaming environment for players in Bangladesh. All services available on our platform — cricket betting, casino games, live dealer, slots — are governed by these Terms & Conditions.

Important: This platform is strictly for users aged 18 and above. Use by minors is strictly prohibited.

Applicable Law & Jurisdiction

Crikeya operates under an international gaming license. Any disputes arising from the use of the platform will be governed by the laws of the jurisdiction in which the company is registered. As a user, you confirm that online gaming is legally permitted in your country or region.

  • Crikeya reserves the right to modify these Terms & Conditions at any time.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
  • If any part of these Terms is unclear, please reach out to us at support@crikeya.biz.

2 Account Registration

To join Crikeya, you'll need to create an account. Providing accurate and truthful information at registration is mandatory. Submitting false or incorrect information may result in account termination and forfeiture of any funds.

One person, one account

Each individual may only open one account. Creating multiple accounts using the same device, IP address, ID document, or payment method is strictly prohibited and constitutes a serious violation of our Terms & Conditions.

If a duplicate account is detected, all associated accounts will be closed and any funds or bonuses will be forfeited.

Identity Verification (KYC)

Crikeya follows a KYC (Know Your Customer) process to ensure platform security. You may be required to submit identity documents (NID, passport) and proof of address before processing withdrawals or large transactions.

  • Keep your account information up to date at all times.
  • Keep your password strong and never share it with anyone.
  • If you notice any suspicious activity on your account, contact support immediately.
  • Accounts cannot be transferred to another person.

3 Deposits & Withdrawals

You can deposit on Crikeya via Mobile Pay, Nagad, Rocket, VISA/Mastercard, and USDT. All deposits are credited to your account instantly. Withdrawals are typically processed within 3–15 minutes.

Minimum & Maximum Limits

  • Minimum Deposit: ৳500
  • Maximum Deposit: ৳5,00,000 per day
  • Minimum Withdrawal: ৳500
  • Maximum withdrawal: ৳2,00,000 per day

Please note: Withdrawals can only be made to the same payment method used for the deposit. Payments to third-party accounts are not permitted.

Transaction Verification

For large withdrawals, Crikeya may carry out additional verification procedures as part of our commitment to preventing fraud and money laundering. Withdrawals may be delayed if KYC has not been completed.

  • All transactions are secured with SSL encryption.
  • If you experience any issue with a deposit or withdrawal, please contact support within 24 hours.
  • Bank or mobile banking fees are outside of Crikeya's control.

4 Bonuses & Promotions

Crikeya regularly offers a variety of bonuses and promotions — including welcome bonuses, cashback, free spins, reload bonuses, and VIP rewards. Each bonus comes with its own terms and conditions, which will be clearly communicated at the time the bonus is issued.

Wagering Requirement

A wagering requirement means you must place a specified amount in bets before withdrawing bonus funds. For example, a 20x wagering requirement on a ৳1,000 bonus means you need to wager ৳20,000 before a withdrawal can be made.

Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in all bonuses being forfeited and the account being closed.

General Bonus Terms

  • Each bonus may only be claimed once (where applicable).
  • Bonuses are typically valid for 7–30 days.
  • Bonuses may not apply to certain games.
  • Crikeya reserves the right to modify or cancel any bonus offer at any time.
  • If you have a promo code, it must be applied at the time of registration or before making a deposit.

5 Betting Rules

Crikeya offers betting on cricket, football, tennis, and a range of other sports, as well as casino games. Specific rules may apply to individual games or events and will be displayed before the game begins.

Bet Acceptance & Cancellation

Once a bet has been accepted, it generally cannot be changed. However, in certain circumstances — such as event cancellation, irregular odds, or technical errors — Crikeya reserves the right to void the bet and refund the stake.

  • If your connection drops during live betting, your bet will remain active.
  • No bets will be accepted after a match has concluded.
  • Min bet: ৳50; max bet varies by game and event.
  • If incorrect odds are displayed due to a system error, any bets placed at those odds will be considered void.
  • Official scores and results are used to determine outcomes.

Casino Game Rules

The outcomes of casino games such as slots, blackjack, baccarat, and roulette are determined by an RNG (Random Number Generator). All games are regularly audited by third parties to ensure fairness.

6 Prohibited Activities

Crikeya is committed to maintaining a fair and secure gaming environment. Any of the activities listed below will be treated as a serious violation of these Terms & Conditions.

Any user found engaging in prohibited activities will have their account immediately closed and all funds may be forfeited.

  • Creating multiple accounts or using another person's account.
  • Bonus abuse or bonus arbitrage.
  • Participating in collusion or match fixing.
  • Use of software bots or automated systems.
  • Attempting to hack or gain unauthorized access to the system.
  • Money laundering or processing of illicit funds.
  • Harassing or abusing other players.
  • Registering with a false identity or fraudulent documents.

7 Account Closure & Suspension

Crikeya reserves the right to close or suspend an account without prior notice under the following circumstances.

  • Violation of the Terms & Conditions.
  • Failure to provide KYC information or submission of false documentation.
  • Accounts inactive for an extended period (12 months or more).
  • By order of a court or regulatory authority.

Voluntary Account Closure

To close your account, email support@crikeya.biz. Please ensure all pending bets and withdrawals are settled before closure. A self-exclusion option is also available as part of our responsible gaming commitment.

8 Privacy & Data Protection

Crikeya takes the protection of your personal information very seriously. Our Privacy Policy Explains in detail how your data is collected, stored, and used.

  • Your information is never sold to third parties.
  • All data is secured with SSL encryption.
  • Data may be shared with authorities when required by law.
  • Contact support to view or delete your data.

9 Responsible Gaming

Crikeya believes gaming should be a source of enjoyment — not stress. That's why responsible gaming is at the heart of what we do. Our platform offers deposit limits, self-exclusion, and cooling-off periods.

If you feel gaming is becoming a problem Responsible Gaming Visit the page or contact support.

  • Play within your budget.
  • Don't chase losses with impulsive bets.
  • Never allow minors to access or use your account.

10 Changes & Updates

Crikeya reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or an in-platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

  • Last Updated: January 2026
  • For any queries: support@crikeya.biz

Why Crikeya Is Safe & Trusted

Core Security Features of Our Platform

SSL Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — completely inaccessible to third parties.

KYC Verification Process

Identity verification helps us prevent fraud and money laundering — and keeps your account secure.

Fair Gaming (RNG)

All casino games are powered by certified RNG and regularly audited by independent third parties.

Fast Payouts

Receive your winnings in just 3–15 minutes. A transparent withdrawal process with no hidden charges.

24/7 Bengali Support

Reach our support team in Bangla for any issue. We're always available via live chat, email, and Telegram.

Responsible Gaming Tools

Deposit limits, self-exclusion, and cooling-off periods — you stay in control of your play.

Read the Terms? Get Started Now

Register on Crikeya, claim a 150% welcome bonus, and enjoy the best gaming experience in Bangladesh — completely safe and secure.

18+ | Play Responsibly | support@crikeya.biz

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